OPTIMIZEMD PRIVACY POLICY
Last Updated: January 12, 2026
1. Introduction
OptimizeMD (“OptimizeMD,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit www.optimizewellnessmd.com (the “Website”).
OptimizeMD is a health optimization platform and administrative services provider. We do not provide medical care, diagnoses, or treatment. Medical services offered through our platform are provided by independent, licensed medical providers using a secure, third-party telehealth platform operated by our partner(s).
This Privacy Policy applies only to information collected through the OptimizeMD Website and related communications. It does not apply to information collected by medical providers, pharmacies, laboratories, or third-party telehealth platforms, which are governed by their own privacy policies and Notices of Privacy Practices.
2. Information We Collect
The type of information we collect depends on how you interact with OptimizeMD.
a. Information You Provide Directly
We may collect:
Name
Email address
Phone number
General inquiries or messages you submit
Billing or transaction-related information (excluding full payment credentials)
b. Information Collected Automatically
When you visit our Website, we may automatically collect:
IP address
Browser type and device information
Pages viewed and time spent on the Website
Referring URLs
General location data (city/state level)
This information is collected using cookies and similar technologies.
3. What We Do Not Collect
OptimizeMD does not collect:
Medical intake forms
Health histories
Diagnoses
Treatment plans
Prescription information
When you click “Get Started” or similar calls to action, you are redirected to a secure, whitelabeled third-party portal operated by our telehealth partner. Any medical or health information you provide there is collected directly by licensed providers and governed by their own privacy practices.
4. How We Use Information
We use information we collect to:
Operate and improve our Website
Respond to inquiries and support requests
Facilitate access to third-party telehealth services
Process payments for administrative or subscription services
Communicate about services, updates, or promotions (you may opt out)
Comply with legal and regulatory obligations
Protect against fraud, misuse, or security risks
5. Disclosure of Information
We may share information:
With service providers who help operate our Website, payment processing, analytics, and communications
With telehealth partners solely to facilitate access, not for treatment decisions
If required by law, regulation, or legal process
In connection with a business transaction (e.g., merger, acquisition, financing)
We do not sell personal information in the traditional sense.
6. Cookies & Analytics
We use cookies, pixels, and similar technologies for:
Website functionality
Performance analytics
Marketing and advertising measurement
You may disable cookies through your browser settings, but some Website features may not function properly.
We do not currently respond to “Do Not Track” signals.
7. Communications & Marketing
You may receive emails or messages from OptimizeMD regarding:
Account-related communications
Service updates
Promotional content
You may opt out of marketing communications at any time by following the unsubscribe instructions or contacting us.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect information. However, no system can be guaranteed to be 100% secure, and we cannot ensure absolute security of transmitted information.
9. Children’s Privacy
OptimizeMD’s Website is intended for individuals 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If we become aware that such information has been collected, we will delete it.
10. U.S. State Privacy Rights
Depending on your state of residence (including California, Texas, Virginia, Colorado, and others), you may have rights to:
Access personal information
Request correction or deletion
Opt out of certain data uses
Requests may be submitted using the contact information below. We will verify requests as required by law.
11. Third-Party Websites & Services
Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their policies before providing any information.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the Website constitutes acceptance of the revised policy.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
OptimizeMD
Email: support@optimizewellnessmd.com
Address: 980 N Federal Hwy Ste 110, Boca Raton, FL 33432